Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at orders@fafbapparel.com. Once your return is accepted, ship your item to:
FAFB Apparel LLC 48 South Broadway #2 Nyack, NY 10960
Please note that the customer is responsible for all return shipping costs. Items sent back without first requesting a return will not be accepted. All accepted returns are subject to a 30% restocking fee, which will be deducted from your refund. You can always contact us with any return questions at orders@fafbapparel.com.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items Final sale items cannot be returned under any circumstances. We also do not accept returns on gift cards. Please get in touch if you have questions about a specific item before purchasing.
Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Here's the updated refund section:
Refunds We do not issue refunds. Once we've received and inspected your return, we will notify you if it was approved. If approved, you will receive store credit to be applied toward a future purchase. Store credit will be issued within 10 business days of return approval, minus the 30% restocking fee. If more than 15 business days have passed since your return was approved, contact us at orders@fafbapparel.com.